When sending emails to your current and potential customers, it’s important to remember that not every point of contact should be a push to sell your products or services. Building business relationships starts with building trust from the very first email. So, how do you build trust? By respecting your readers’ time, offering expert advice and tips, sharing things that benefit your customer and being honest.
Need some examples? Here are six emails that help build customer trust.
1. Welcome email
As your first contact with a new subscriber, your welcome email is handshake; make sure it’s warm and inviting. Keep it short. You want to welcome them, thank them for signing up, introduce your business and tell them how often they’ll hear from you.
You can also include a few bullet points about what they’ll be receiving in terms of email content. Be sure to ask your recipient to “whitelist” you by adding your email address to their address book.
To see examples, check out this post: 10 Examples of Highly Effective Welcome Emails.
2. Alert emails